Training Programs - Staff and Career Development
All of our
programs are custom-designed by Dr. Donna Goldstein and our staff of experienced
training professionals to meet the specific needs of your organization.
Each of
these sample topics can be addressed in time blocks ranging from half-day to
weeklong programs combining several modules/themes.
Video,
graphics and multimedia training facilitation can be provided for any of our
programs or to support your own.
Sample topics include...
-
Super Selling
Skills:
(all phases of selling process and sales reinforcement)
-
Multicultural
Customer Service:
The New World
-
Make Yourself
Memorable:
Speaking,
Writing and More
-
Successful Time
and Life Management - Today!
-
Stress
Management - Moving from Burnout to Balance
-
Thinking On
Your Feet:
How to Think Quickly and Creatively Under Pressure
-
How To Deal
With Difficult and Angry People
-
Developing the
"Service Advantage" -
Secrets of
Customer Service
-
How to Manage
Your Boss/Constructive Conflict Management
